Scale your distributed sales teams

Sun Tracker manages a host of information for sales & marketing businesses who dispatch sales teams to sell Community Solar subscriptions. It is a "white-gloves" treatment SaaS offering. This means real human beings guide businesses through the onboarding process.

One key output of Sun Tracker is a weekly, itemized commissions spreadsheet designed to be used by accounting departments for non-employee compensation... paying contractors for their sales efforts.

In regard to Sun Tracker, "white-gloves" treatment means our technical team manages the onboarding process in a one-on-one fashion. Sun Tracker takes this approach because we understand the importance of getting business details setup correctly.

Our one-one-one approach ensures the Sun Tracker handles and presents the correct products to Sales Reps, calculates commissions correctly by role and by product, and provides reports in a timely fashion to managers, so they have actionable information to manage their teams.

A core, weekly output of Sun Tracker is an itemized spreadsheet that details contractor commissions. For accounting departments, this provides information for non-employee compensation. As the dollar amounts reflected in this weekly spreadsheet output can be sizable, it is important everything is correctly configured.

When you work with Sun Tracker we speak with you on a regular basis. Frequent communication is especially important at the outset when everything is new, while we're learning about your business, and your teams and you are learning how to use to platform. This is what we mean by "white-gloves" treatment.

Generally, "No." 

Onboarding is intended to be a one-time cost to initially setup a sales & marketing business in the Sun Tracker system, to orient the new business with Sun Tracker's features and functionality, and to provide training to key business personnel.

As a business grows and is ready to upgrade to the next Core level, our sales team is available to assist with these transitions.

As Core levels increase so does the amount of data storage, generated deals, email volume, the number of users, the number of products, and the number of sales offices. All this scaling increases complexity, and so Sun Tracker delivers additional tools to manage it.

Every Sun Tracker Core level introduces more administration features and security controls. These features are designed to support larger and larger teams and businesses, who require more robust collaboration and management capabilities.

Sun Tracker's pricing structure is designed to be flexible and scalable, allowing businesses to choose a plan, or multiple plans, that best fit their needs and budget.

For these reasons the Core level and per user costs increase.

Sun Tracker can scale to the level required by your sales & marketing business. Our technical sales team is equipped to develop custom enterprise plans for sales & marketing businesses larger than the limits of the Core 500 plan.

One exercise our technical sales team will walk through is identifying logical business units. The most economical path forward may involve setting up multiple plans suited to business units of various sizes.

Contact sales to discuss your business needs with our technical sales team. We will ask the appropriate questions to determine how best to structure a plan for your business.

Yes. Any data initially furnished to our team during onboarding as well as data collected through the normal use of Sun Tracker is available upon request.

Data may be made available through API calls as well as through more conventional means such as .csv, .xls, and .xlsx formats. Other data formats are also available.

In order for our technical support team to be effective exporting data, please specify the scope of data and the data format requirements. Customers can authorize specific users for data export requests. We verify users before exporting data in order to protect data security.

Sun Tracker is a white-gloves offering. It takes considerable technical effort to understand each business in order to effectively onboard them. Onboarding is a commitment from us as well as the customer. It takes time for a business to successfully onboard, for business personnel to receive training, and for internal processes to mature to effectively operationalize Sun Tracker.

These are among the chief reasons we require a 12-month contract... to commit the resources required for our mutual success working together.